Frequently Asked Questions
Find answers to common questions regarding our collections and services
How do I determine my Thom Browne size?
Thom Browne uses a unique sizing scale from 00 to 5. Please refer to our detailed Size Guide on each product page for measurements and conversions to international standards.
Can I request alterations for my tailored garments?
We offer complimentary basic alterations on full-priced tailored clothing purchased at our flagship boutiques. Online orders can be brought to any Thom Browne store for assessment.
Are your products authentic?
All items purchased through thombrowne.com are guaranteed authentic. Each piece features our signature grosgrain loop tab and internal labels as a mark of quality.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide via our global logistics partners. Duties and taxes are calculated at checkout for most destinations.
How should I care for my cashmere knitwear?
We recommend professional dry cleaning for all Thom Browne cashmere and wool products to maintain the integrity of the fibers and the signature fit.
Can I cancel or modify my order?
Orders are processed quickly to ensure prompt delivery. Please contact Client Service within 30 minutes of placement to request any changes.